Frequently Asked Questions
Everything you need to know about your Sammvaad experience.
How long does shipping take for my order?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items with original tags attached. Simply visit our Returns Portal to start the process.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
Sammvaad accepts all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are the colors of the products accurate to the photos?
We strive to display our products as accurately as possible. However, due to different monitor settings and lighting conditions, slight variations in color may occur.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.